Privacy Policy
Last Updated: September 26, 2025
The Simple Version
I collect behavioral data to:
- Provide you personalized ADHD coaching
- Improve my coaching approach
- Advance ADHD research (with your permission)
Your emails are never shared. Your identity is always protected.
What We Collect
Automatically Collected (Required for Service)
- Email timestamps - When you email us (helps identify patterns)
- Response times - How quickly you reply (cognitive processing indicator)
- Payment status - Stripe subscription data
- Email content - What you write to Coach Hype
Derived Insights (From Your Patterns)
- Sleep patterns - Based on email timing
- Crisis indicators - Language that suggests distress
- Task completion - Whether you did what we suggested
- Career progression - Job applications, interviews, offers mentioned
How We Use Your Data
1. To Help You (Always)
Every data point improves your coaching:
- Detecting when you're in crisis
- Knowing which interventions work for you
- Tracking your progress over time
- Personalizing responses to your patterns
2. To Improve Our System (Aggregated)
Anonymous patterns help us:
- Identify which interventions work best
- Detect crisis patterns earlier
- Develop better ADHD support
3. For Research (Only With Permission)
If you opt in, your anonymized data may contribute to:
- Pharmaceutical research - Better ADHD medications
- Insurance studies - Proving ADHD support reduces costs
- Workplace research - Evidence for accommodations
Members who contribute to research get premium features free.
Your Privacy Rights
Access Your Data
Email us anytime to receive all data we have about you.
Delete Your Data
Request deletion and we'll remove everything within 30 days.
Port Your Data
Export your coaching history in standard formats.
Opt Out Anytime
Change your research participation settings instantly.
Data Security
Encryption
All data encrypted at rest and in transit (AES-256)
De-identification
Research data uses non-reversible IDs
HIPAA Compliant
Healthcare-grade privacy standards
No Third-Party Sales
We never sell individual data. Ever.
For EU Residents (GDPR)
Under the General Data Protection Regulation (GDPR), you have these rights:
- Right to Access (Article 15): Request a copy of all data we hold about you
- Right to Rectification (Article 16): Correct inaccurate data
- Right to Erasure (Article 17): Request deletion of your data
- Right to Data Portability (Article 20): Receive your data in machine-readable format
- Right to Object (Article 21): Object to processing of your data
- Right to Withdraw Consent: Change your research participation level anytime
To exercise these rights, email: privacy@jobcoffin.com
Response time: Within 30 days
For California Residents (CCPA)
Under the California Consumer Privacy Act (CCPA), you have these rights:
- Right to Know: What personal information we collect and how we use it
- Right to Delete: Request deletion of your personal information
- Right to Opt-Out: Opt out of sale of personal information (Note: We do NOT sell your data)
- Right to Non-Discrimination: We will not discriminate against you for exercising your rights
To exercise these rights, email: privacy@jobcoffin.com
Response time: Within 45 days
Data Retention
We retain your data as follows:
- Active Accounts: Data retained while subscription is active
- Cancelled Accounts: Data retained for 90 days, then deleted
- Research Data: Anonymized research data retained indefinitely (cannot be linked back to you)
- Legal Requirements: Some data may be retained longer for legal compliance (tax records, fraud prevention)
You can request immediate deletion by emailing data@jobcoffin.com. Deletion completed within 30 days.
Research Ethics
Our research follows ethical research methodology:
- Voluntary participation only
- Right to withdraw anytime
- Results shared with community
- Benefits shared with contributors
Questions? Contact: research@jobcoffin.com
Children's Privacy (COPPA)
JobCoffin is not intended for users under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately at privacy@jobcoffin.com and we will delete it.
Contact Us
Privacy Questions: privacy@jobcoffin.com
Data Requests: data@jobcoffin.com
Research Inquiries: research@jobcoffin.com
JobCoffin
Data Protection Officer
Remote company - no physical office
Our Commitment
"Your struggle is not a commodity. It's data that can prevent others from suffering the same way. We protect it fiercely while using it to push for a world that works for ADHD brains."
- Oliver, Founder